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Tobii Dynavox I-Series Devices

I-Series Product Support

Looking for support and training guidance for your I-13 or I-16? Find video tutorials, how-to guides, software downloads, manuals and other useful resources.

Support Articles icon

Support articles

Request a repair icon

Request a repair

Software Licenses Icon

Software licenses

Decontamination icon

Decontamination

Training Videos

  • Training Videos
  • Downloads
  • Warranty
  • Specifications

Videos

Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Get Started

If you are just getting started with an I-13 or I-16, these videos will help guide you through the set up process.

Step 1: Open the box

Unboxing

Step 2: Get set up

Mounting and positioning

Set up Computer Control

Step 3: Calibrate eye gaze

Eye gaze calibration

Step 4: Communicate

Select your software

Set up Snap Core First

Set up Communicator 5

Featured Training Videos

Browse additional video resources available for the I-Series and related communication software.

Communicator 5 overview

Snap Core First overview

Using Partner Window in Communicator 5

Using Partner Window in Snap Core First

Snap Core First adaptive buttons

Communicator 5 adaptive buttons

Training Resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.


Tobii Dynavox I-series tutorial video

On-Demand Training

Browse our library of self-guided resources to brush up on existing skills or learn new ones.


Tobii Dynavox myTobiiDynavox website

Connect and Share

A cloud-based resource for managing your apps and sharing with your communication team.


Tobii Dynavox Manufacturer’s Warranty

All Tobii Dynavox devices in the UK come with our Manufacturer’s Warranty for two years. The PCEye also includes TD Care, which is an extension of the Manufacturer’s Warranty and offers an unmatched industry-wide level of protection, including unlimited accidental damage claims per year on the device itself, batteries and even chargers. Purchases and extensions of TD Care can only be made when buying the device.

Device Warranty Type Term Cost

TD Care

TD Care (#610178)

TD Care (#610191)

3 yrs

1 extra yr

2 extra yrs

Included

£196

£377


Model

Front facing Shot of Tobii Dynavox I-Series I-13
Front facing Shot of Tobii Dynavox I-Series I-16

Tobii Dynavox I-13

Tobii Dynavox I-16


Eye tracker

Tobii IS5 Module

Outdoor eye tracking FAQ

Tobii IS5 Module

Outdoor eye tracking FAQ


Size & Weight

Screen

13.3"
1920 x 1200 Pixel (XGA)

Size

13.3 x 9.5 x 3.2 in

Weight

5 Ibs
2.3 kg

Screen

15.6"
1920 x 1200 Pixel (XGA)

Size

15.4 x 10.6 x 3.3 in

Weight

6 Ibs
2.7 kg

Tobii Dynavox I-Series I-13 with size measure
Tobii Dynavox I-Series I-16 with size measure

Included Apps

Tobii Dynavox icon for Computer Control
Tobii Dynavox icon for Snap Core First
Tobii Dynavox icon for Communicator 5
Tobii Dynavox icon for Snap Scene

Software

Operating system

Microsoft Windows 10

Compatibility

Computer Control (Included)
Snap Core First (Included)
Communicator 5 (Included)
Snap Scene (Included)
Boardmaker
Boardmaker Student Center (Included)
Pathways for Core First
Inclusive Eye Gaze
Look to Learn
Magic EyeFX (Included)
Sensory EyeFX
Look to Learn

Operating system

Microsoft Windows 10

Compatibility

Computer Control (Included)
Snap Core First (Included)
Communicator 5 (Included)
Snap Scene (Included)
Boardmaker
Boardmaker Student Center (Included)
Pathways for Core First
Inclusive Eye Gaze
Look to Learn
Magic EyeFX (Included)
Sensory EyeFX
Look to Learn


Buttons and connectors

Buttons

1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable/Adaptive

Speakers

2 × 10 W Closed Box Speakers

Microphone

1 × Analog Microphone

Camera

User Camera (back) 8 MP
Web Camera (front) 2 MP

Connectors

2 × USB 3.0
2 × 3.5 mm Switch connector interface
1 × 3.5 mm” Headphonejack
1 × 19 VDC in 2.5/5.5mm (Powerconnector)

Buttons

1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable/Adaptive

Speakers

2 × 10 W Closed Box Speakers

Microphone

1 × Analog Microphone

Camera

User Camera (back) 8 MP
Web Camera (front) 2 MP

Connectors

2 × USB 3.0
2 × 3.5 mm Switch connector interface
1 × 3.5 mm” Headphonejack
1 × 19 VDC in 2.5/5.5mm (Powerconnector)


Connections

WLAN
(optional)

IEEE 802.11 a/b/g/n/ac

Bluetooth (Optional)

Bluetooth 4.0 / BLE

IR Remote Control

Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes

WLAN
(optional)

IEEE 802.11 a/b/g/n/ac

Bluetooth (Optional)

Bluetooth 4.0 / BLE

IR Remote Control

Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes


Hardware

Processor

Intel Core i5–7300U

RAM

8 GB LPDDR4

Hard disk drive

256 GB, SATA based SSD

Battery Run Time

Battery run time up to 8 hours, with an average run time of 6.5 hours

Battery Charge Time

Maximum 5.4 h (0-100%)

Processor

Intel Core i5–7300U

RAM

8 GB LPDDR4

Hard disk drive

256 GB, SATA based SSD

Battery Run Time

Battery run time up to 8 hours, with an average run time of 6.5 hours

Battery Charge Time

Maximum 5.4 h (0-100%)


Full specifications

Find full specifications in the I-Series user manual