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Support articles

Do End Users need to download Switcher separately for TD Browse to function?

September 09, 2021

View all articles on I-13 / I-16 TD Browse TD I-13/I-16

Why can't I select the TD Browse toolbar at the top of the screen?

August 30, 2021

View all articles on I-13 / I-16 TD I-13/I-16

How do I enter a website in TD Browse? (How do I type in a URL?)

August 30, 2021

View all articles on I-13 / I-16 TD Browse TD I-13/I-16

Why is my BM7 Editor displaying a full blank white screen?

August 25, 2021

View all articles on Boardmaker Boardmaker 7

How do I set up my I-13/I-16 device to perform automatic backups?

August 12, 2021

View all articles on I-13 / I-16 TD I-13/I-16

How do I license my Join-In Accessible Apps?

August 04, 2021

View all articles on Communicator 5 EyeMobile EyeMobile Plus PCEye Mini PCEye Plus TD I-110

Can I use Tobii Dynavox Control with Tobii Game Hub?

August 03, 2021

View all articles on EyeMobile EyeMobile Plus PCEye 1 PCEye 5 PCEye Explore PCEye Go PCEye Mini PCEye Plus

Boardmaker 7 - Why is Control+Click not working on my MAC

July 30, 2021

View all articles on Boardmaker Boardmaker 7

How to Backup Saved Activities on a Chromebook before Uninstalling

July 27, 2021

View all articles on Boardmaker Boardmaker 7

I added a new image to My Media but it is not appearing in the Editor when searching

July 07, 2021

View all articles on Boardmaker Boardmaker 7

How to Reconnect my Bluetooth Phone if Pairing is Corrupted

June 23, 2021

View all articles on Communicator 5

Why has my partner window gone dark and unable to be switched on?

June 08, 2021

View all articles on I-13 / I-16 TD I-13/I-16

When the I-13 or I-16 device is powered on, the partner window should become active. If the partner window remains dark and does not respond, it may be due to Windows updating the driver to an incompatible driver.

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