How much iOS support can I expect on TD Pilot and SC Tablet Devices?

This article outlines the scope of iOS support that Tobii Dynavox Technical Support offers on the TD Pilot and SC Tablet devices.

Fully supported:
TD Pilot and SC Tablet Hardware
Tobii Dynavox Apps (ex: TD Snap, TD CoPilot, TD Talk, etc.)
Any assistive touch or iOS settings related to running Tobii Dynavox software or eye tracking.

Limited support:
We will make our best effort to try and resolve issues that are not related to our hardware or software.  This includes but is not limited to synching with iPhones, using 3^rd party apps, and using iOS stock apps.  However, if we are unable to resolve the issue, we will direct customers to Apple or a 3^rd party app developer for further assistance.
Common examples

• Connecting a Tobii Dynavox iPad with an iPhone - Sending text messages and making calls.

• Apple resource for this -click here

• App Store, iOS apps, and 3^rd Party Apps –Difficulty with signing into the App Store, getting refunds for Apps purchased through the App Store, or using 3^rd party apps. 

• Apple resource for this -click here