Request a device repair - Tobii Dynavox UK

Submit a repair request

Use the form below to provide information on your device to begin the initial repair request. After your request is reviewed, you will be contacted by Customer Support.

Device returning*

Product Serial Numbers* There should be only one Serial Number per submission. A Serial Number should be between 8 and 22 characters in length. Learn how to find your serial number here.

Your Reference Number (optional)

Problem description * Please provide as much information as you can about your device and issue, including any related Tobii Dynavox Case numbers.

If you are not the original purchaser (e.g. it is loaned to you) please include the name of the company that supplied your device.

Please take notice: In some circumstances, our repair technicians may be required to replace components that will erase all data on the device. It is therefore strongly advised to backup all data and record any software license that you may need in the future, before shipping. Any inadvertent loss of data will not be on the responsibility of Tobii Dynavox.*

Contact details

This is the person that you would like to be responsible for all communication regarding this repair.

First Name*

Last Name*

Email*

Phone*

Shipping details

Full Name*

Company/Organisation*

Address Line 1*

Address Line 2

Address Line 3

Country*

State/Province*

City*

Postcode*

Email*

Phone*

Preferred Collection Date*

Delivery Time

Morning

Afternoon

Billing details

Same as shipping

Different billing details

Payment Method

If you have any questions about this process please contact Tobii Dynavox Support support.uk@tobiidynavox.com

Request a Repair

Request a repair

Submit a repair request

Contact details

Shipping details

Billing details