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Tobii Dynavox EyeMobile Plus device

EyeMobile Plus Product Support

Looking for support and training guidance for your EyeMobile Plus? Find video tutorials, how-to guides, software downloads, manuals and other useful resources.

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Support articles

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Request a repair

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Software licenses

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Decontamination

Training Videos

  • Training Videos
  • Warranty
  • Downloads
  • Specifications

Videos

Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Featured Training Videos

Browse the video resources available for the EyeMobile Plus and related software.

Unboxing the EyeMobile Plus

Overview of EyeMobile Plus Features

Windows Control Introduction

Accessing Windows Control Settings

Using Windows Control Taskbar

Using Windows Control Sticky Dwell Click

Training Resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.


Tobii Dynavox I-Series tutorial video

On-Demand Training

Browse our library of self-guided resources to brush up on existing skills or learn new ones.


Tobii Dynavox myTobiiDynavox website

Connect and Share

A cloud-based resource for managing your apps and sharing with your communication team.

Tobii Dynavox Manufacturer's Warranty

All Tobii Dynavox devices in the UK come with our Manufacturer’s Warranty for two years. The EyeMobile Plus also includes TD Care, which is an extension of the Manufacturer’s Warranty and offers an unmatched industry-wide level of protection, including unlimited accidental damage claims per year on the device itself, batteries and even chargers. Purchases and extensions of TD Care can only be made when buying the device.

Device Warranty Type Term Cost
Tobii Dynavox EyeMobile Plus Device

EyeMobile
Plus
(excluding Surface Pro)

TD Care (#610211)                    

TD Care (#610212)

TD Care (#610213)

1 yr        

2 yrs

3 yrs

£299      

£549

£749

Software

Windows Control Bundle Installer

Installer for Windows Control 2.0 Software bundle, contains Windows Control Software, PCEye driver software, EyeR drivers and Virtual Remote.

Please note: If you already used the Classic Tobii Gaze Interaction Software with first generation Windows Control, please uninstall it before you install your new Windows Control.

Discover Tobii Dynavox Installer

Installer for the Discover Tobii Dynavox App.

Manuals & Documentation

Installation Guide

Installation Guides for the Tobii Dynavox EyeMobile Plus

Declarations and Certification

The EyeMobile Plus has been tested by Tobii Dynavox and independent test labs to ensure it complies with relevant directives for electronics and medical devices. For details, see the attached documents.

Model

Tobii Dynavox EyeMobile Plus Eye tracking accessory

Tobii Dynavox EyeMobile Plus & Microsoft Surface Pro


Data Streams

Eye tracking (gaze point, eye position, etc.) IR image stream at 30 Hz


Eye Tracker Processing Unit

IS-4B Tobii EyeChip™ with fully embedded processing


Track Box1 Dimensions at 65 cm (26’’) Distance (w x h)

>35 cm × 30 cm ellipse
>14” × 12”


Working Distance

45 cm – 85 cm
18” – 33″


Detected Gaze Interaction >30 Hz

98% for 95% of population


User Calibration
(Former Tracking Robustness)

>99%


Accuracy

<0.3° ideal3
<1.0° for 65% of population
<1.3° for 80% of population
<1.7° for 90% of population
<1.9° for 95% of population


Precision

<0.1° ideal3
<0.2° for 65% of population
<0.25° for 80% of population
<0.3° for 90% of population
<0.4° for 95% of population


Max Head Movement Speed (Eye Position)

40 cm/s (15.7 in/s)


Max Head Tilt

>20°


Max Yaw, Pitch

25°


Visibility

Low visibility (850 nm)


Flicker

No flicker (30 Hz constant)


Gaze Latency / Gaze Recovery

25 / 100 ms


Mounting

Built-in table stand for table top use.
Tobii Dynavox Quick Release adapter plate for Daessy and REHAdapt is included.
VESA adapter plate available as peripheral.


Ports

2 × 3.5 mm Switch connector interface
1 × USB 2.0
1 × Micro USB 3.0 (for connection to tablet)
1 × 5 VDC 4.4 mm Barrel Power Connector


Microphone

Microphone array consisting of 4 microphones


Speakers

2 × 3.5W


IR Remote Control

Integrated IR module with library of preprogrammed devices


Weight

Bracket & Tablet

1440 g (3.17 lbs)


Dimensions

Tablet, w x h x d

292 mm x 201 mm x 8.5 mm
11.5" x 7.9" x 0.33"

Bracket & Tablet, w x h x d

292 mm x 220 mm x 45 mm
11.5" x 8.66" x 1.77"


Internet Access

Through WiFi and 3G


Tobii Dynavox Certified Tablet

Microsoft Surface Pro


Supported Tablet Dimensions (w x h x d)

265 – 310 mm x 185 – 205 mm x 8 – 11 mm
10.4 – 12.2" x 7.3 – 8.1" x 0.3 – 0.4"


System Requirements (Recommended Minimum)

Processor Speed: 2.60 GHz
SSD Hard Disk Storage: 128 GB
Hard Disk: 450 MB available
USB Interface: USB 2.0 or higher


Compatible Operating Systems

64-bit Windows 7, 8.1 or 10


Compatible Tobii Dynavox Software

Windows Control 2, Gaze Point, Gaze Viewer, Magic Eye-Virtual Remote, Communicator 5, Snap Core First, Grid, Compass


Incompatible Tobii Dynavox Software

Classic Tobii Gaze Interaction Software, Snap Scene, ALL, Boardmaker Student Center


Battery

Capacity

28Wh

Charge Time

Run Time

~ 4 hours

~ 9 hours

Power Supply

5 VDC 3A AC adapter


Full specifications

Find full specifications in the user manual: