Tobii Dynavox will continue to support the AAC devices with Windows 10 Pro until the Tobii Dynavox End of Life date is met.

Support for Win 10 Pro is coming to an end

Microsoft will begin it’s End of Support for Windows 10 Pro on October 14, 2025.
Windows 10 Pro will continue to be licensed and function as normal even after this date.
Microsoft will no longer release new features and security updates for this edition. after the above date.

Which devices are affected

How can I tell which version of Windows I have?  In your Windows search box, type in winver and hit enter.

I-Series+ (I-12+/I-15+)Global End of Sale Notification – As of November 13th, 2019, the I-Series+ is longer available for sale.  Global End of Service and Support for I-12+ and I-15+ occurred on December 13th, 2024.

Indi andIndi 7- Indi 7 has not been available for sale since May 31, 2021. Indi has not been available for sale since January 15, 2021.

I-110 (sn# starts with TDG10-xxx...) I-110 is no longer available for sale since March 23rd, 2022.

TD I-110 (sn# starts with TD110-xx...)  The majority of TD I-110 devices were shipped with Windows 11.  If you have a TD I-110 that still has Win10 Pro and would like to switch to Windows 11, contact Technical Support to create a repair and we'll bring the device in to be upgraded.

EM12 (Surface Pro 5/6) & EM12 (Surface Pro 7/7+) EM-12 is no longer be available for sale since February 28th, 2023. 

Surface Pro 7/7+ Windows Exception: These devices should have the option to run the Win 11 update through Windows.

I-Series (I-13/I-16)As of May 4th, 2023, the I-Series was replaced with the updated TD I-Series (TD I-13 or TD I-16).  The majority of I-13/I-16 devices were shipped with Windows 10 iOT LTSC (which includes Microsoft support through October 2032).  If you have an I-13/I-16 that still has Win10 Pro and would like to switch to Windows 10 iOT, LTSC, contact Technical Support to create a repair and we'll bring the device in to be upgraded.

How will this affect you as a Tobii Dynavox AAC device user affected above?
It means that Tobii Dynavox, in the case of a repair, will have to install Windows 10 Pro with the image we have access to. It could also mean that future updates to Tobii Dynavox software such as Communicator might require software updates that are no longer available for Windows 10 Pro. Tobii Dynavox will only be able to run limited test for Windows 10 Pro compatibility for future Tobii Dynavox updates.

Can't a user just update a Tobii Dynavox AAC Device effected above to Windows 11?
The devices have been tested and certified to run with Windows 10 Pro. The hardware is not compatible with Windows 11.  Tobii Dynavox does not offer support for installing different operating systems and in the case of a repair, we have to redeploy all units to Windows 10 Pro that were originally shipped with Windows 10 Pro.  We cannot support any problems related to a possible update.

more information from Microsoft select here